Document Processing
Document, Forms & Text Processing
Healthcare Claims Processing
Healthcare Provider Solutions
 
 
Documents and forms are the dominant way of doing business. All establishments, particularly offices, are replete with documents and forms. Forms are filled at birth (birth certificate), throughout one’s life and finally at death (death certificate).

With the continuing onslaught of IT, it has become necessary to convert all documents into electronic form. Once they are in an electronic form, they can be processed at the speed of light.

Datamatics offers unparalleled breadth, depth and quality in processing documents, forms and text. Our unique capability stems from the application of technology, quality processes, and a global supply chain. This yields low error rates and quick turn around time, and high elasticity of supply. No wonder 4 out of the Fortune 10 Companies are our clients!

The Documents We Process Technology
Clients Value Addition
Advantage Datamatics    
 
The Documents We Process
The single and multi-page documents that we process include accounting statements, invoices, health claims, survey forms, credit card applications, Name & Address slips, enrollment forms, student registration, pledge cards, indexing, etc.
 
Technology

Datamatics proprietary software “One Stop System” is a Lego* like system that can assemble a custom-built specific solution based on proprietary objects/modules and third party tools/software linked by APIs and DLLs. This solution can be engineered and applied rapidly in a few hours to a week, yielding an optimal solution, of over a million lines of code, specific to the document.

The “One Stop System” enables a tightly coupled man and PC to interactively process any document. The power and speed of the micro-processor and the pattern recognition ability of the operator used in tandem provide a highly cost effective and quality solution.

Our unique document processing system and our software team (over 1,000 professionals), ensures the highest level of service to a client. With the objective of security and productivity, our system can disassemble a form into components, e.g. Social Security #, Credit Card #, etc., process each component separately, and re-assemble it ! We encrypt both images and ASCII files to ensure the confidentiality of a client’s data.

Our technology ensures the highest quality and accuracy achievable. Accuracy rate of data capture ranges from 99.5% to 99.997% based on a clients specific requirements. Double data capture followed by a separate compare work-station ensures accuracy, since it is very unlikely that 3 operators make the same mistake. This is more accurate than double key verify. The workflow is specifically engineered to ensure that the accuracy rate stipulated in the SLA is consistently exceeded.

Information in a document can be captured in alternative ways. For example, keyboarding, OCR, ICR, Bar Code reading and OMR can be deployed. Datamatics can zone any form into the above data types and use appropriate technology to capture the data. What is more, this can be done on the fly, i.e. while processing the document by the operator himself. Since many forms are mixed, i.e. typed or hand-written, the operator can take recourse to keyboarding or OCR based on each individual form’s contents.

* Copyright acknowledged.

 
Clients
Over 100 clients regularly process their documents at Datamatics. They include Auto companies, Health Care Companies, Insurance Companies, Publishers, Information providers, Market Research agencies, Large US BPO Companies, Post Offices, Litigation Support Companies, and Genealogical Societies etc.
 
Value Addition
Besides digitization and data capture, we offer a suite of vertical services. These range from mail room operations and scanning, to populating the clients ERP system, validation vs. purchase orders, and finally even check printing in an Accounts Payable application. Document can be tagged in XML, SGML or HTML. Datamatics can also archive images and ASCII files for on-line or future retrieval. For annuity business, clients can be provided on-line reporting/status.
 
Advantage Datamatics

Datamatics, offers its clients unmatched benefits. These include quality, reliability/dependability and a proven track record that includes the largest companies worldwide, being its clients. Being one of the few companies that have its own software solution (One Stop), we can customize a solution specific to a client’s documents and needs. We process over 100 million images annually. No task is too small or too big for Datamatics.

We have 3 production facilities in the USA with about 300 American employees located at Detroit, Boston and Vernon (CT). Besides, we have two production facilities in India at Mumbai and Chennai. Thus, we offer our clients alternatives – processing within USA itself, processing in India, or a hybrid dual-shoring model based on his needs. Besides reducing cost, this also ensures business continuity and disaster recovery.