All of Datamatics’ facilities have a 3-tier physical security system:

Guarded Entry of Individual Security guards are on 24-hr. duty at all Datamatics locations. Guards check employees’ persons and bags to ensure that no data is improperly removed from the facilities.

Biometric Finger Print Match Each facility has implemented world-class Finger Scan Systems to safeguard the premises from unauthorized entry. FINGERSCAN is a multi-functional personal identification device that takes a three-dimensional scan of a person’s finger and compares it against a previously enrolled record. Security guards are immediately alerted to unmatched prints.

Access Control Cards All employees are provided with Access Control Cards that permit entry into the building and log employee movement in and out of the building. Employee’s photographs are displayed prominently on their Access badges.

Machine Level Security is assured by password protection and control systems:

Password Reset
Each user’s password must be changed every 30 days.

Inactive Machine Auto-Lock
Machines left inactive for 10 minutes auto-lock and the user must re-login.

Failed Login
If a login fails thrice, a user must contact the Systems Administrator who restores rights only upon confirmation of user identification.

Internal-System Security is safeguarded via:

Firewalls
Firewalls protect the Datamatics network against threats from any external sources.

Monitoring and Management
Users within Datamatics are able to access only sites to which they have specifically been granted access. Moreover, a log of all internet browsing and FTP use is maintained and monitored.

Datamatics backs-up all data on the system daily, weekly, and monthly to ensure immediate recovery in the event of a disaster. To add extra protection, copies of this information are kept at an office in another location within the city.

Datamatics has multiple offices in India and the U.S. and constantly maintains additional space so that expansion for special projects is at all times possible. These ramp-up ready spaces and satellite offices provide the added bonus of acting as back-ups for disaster management, and copies of crucial data is maintained oversees via multiple high-speed telecommunication. All facilities are fully networked with provisions for necessary communication links and can be made functional within a short time frame in times of emergency.

Finally, Datamatics’ “Knowledge Associates” are based throughout Mumbai and are on call 24-7 to scale up support in the event of a disaster. Systems and procedures are already in place to carry out this work effectively in a short timeframe if it ever becomes necessary.

Datamatics can support any encryption scheme that the client may require to ensure data security, but prefers to transmit data and codes across dedicated point-to-point data links connecting its offices with the client. Confidential data is never transmitted over the Internet, thus reducing the need to encrypt data during transmission, and Datamatics’ security has never been breached.

ISO 27001 Certification
Datamatics’ Information Security Management System is certified for International Standard ISO27001:2005 by third-party certifier Standardization, Testing, and Quality Certification (“STQC”), Ministry of Information Technology, Government of India. Initially Datamatics has been certified for BS7799 standard since November, 2003 and last year upon transition from BSI to ISO Datamatics was re-certified to the new standard ISO27001.

Certificate of Destruction
At the client’s request, Datamatics can issue a Certificate of Destruction for any confidential documents.