Transcription
Accurate and Fast...
Working from audio files, Datamatics transcriptionists will quickly and accurately convert your records into text. Consistent with our strong IT heritage, we use up-to-date hardware, proprietary software, and robust six-sigma process-design methodology, to ensure that your expectations are met or exceeded.
Our modern and state-of-the-art facilities offer scalability and the opportunity to house client-dedicated teams in discrete work areas.
Quick turn projects are no problem – we currently produce over 40,000 lines per day of market research related interview transcription and can handle much more.
Transcription services can also be bundled with Open Ended Coding to provide a completed and verified data output that is ready for analysis. For qualitative surveys we also have content analysis as part of our service offering.
Accuracy of Content, Consistency of Design
Domain Expertise (for Transcriptions Services)
- CATI Telephone Interviews
- High-volume projects
- Option of less than 12-hour turn-around
- American English
- Customer and Industry specific terminology
- 45-seconds to 10-minute listening time
- In-Depth Interviews
- 30-minutes to 1-hour listening time
- English and European Languages
- Focus Groups
- Average 2-hour listening time
- English with Western European accents
- Content analysis
- Video Translation & Transcription
- Average 2-hour listening time
- English with Western European accents, Hindi, Tamil, Telugu, Kannada
- Customer Analysis Sessions
Technology Focus
- Multiple platforms supported
- Robust FTP and file tracking systems (Work-Flow Management tools)
- Multiple redundant and highly secure servers protect your data
- Software: Custom developed or industry standard packages
- Media player: Custom developed or industry standard packages
- Head Phones: High Fidelity, over-the-ear design
- Foot-pedals: Current Generation (USB)
Quality is Built In
- Accuracy rates exceed 99.8% benchmark levels - We can also design and report custom Quality Metrics if needed
- Process Engineering Team practices Continuous Process Improvement on all projects
- Six Sigma processes to drive efficiency and accuracy
Training
Our transcribers train on the following:
- Grammar and spelling
- Typing Tutors to increase typing speed
- Diction and Accent Training for exposure to various accents
- Written communications
- Knowledge regarding the functioning of the client and specific projects, so that the transcribers are aware of the terminology used therein
- Use of software and Foot Pedals
Other Research & Analytics services from Datamatics:
For queries on solutions for market research, data collection, data processing or advanced analytics, please write to r&a@datamaticstech.com.